The MAPFRE® Group

MAPFRE ASSISTANCE is a wholly owned Canada subsidiary of the MAPFRE Group, a global insurance group with annual revenues of over $34 billion in worldwide operations. MAPFRE is the leader in the Spanish market, the largest multinational insurer in Latin America and among the top 10 European insurance companies by premium volume. MAPFRE’s financial strength is evidenced by an A+ and A1 ratings given by A.M. Best and Moody respectively. MAPFRE employs more than 36,000 people and has over 23 million customers worldwide. MAPFRE operates an extensive international assistance network through its specialized subsidiary, MAPFRE ASISTENCIA.


MAPFRE ASISTENCIA is a global insurance, reinsurance and services company founded in Madrid (Spain) in 1989 and operating worldwide. We are present directly in 44 countries, and have more than 1,572 corporate clients, with 198 million people who benefit from our services.

We offer products that increase our partners’ profitability and improve people’s quality of life. We are specialised in Assistance, providing Services and insurance for Specialty risks:

Our Assistance network helps us to take care of people and property all over the world. We provide assistance for unforeseeable incidents by the roadside and in the home, in addition to medical and travel assistance and other services aimed at improving quality of life.

Through our range of insurance for Specialty risks, we protect people’s investments in vehicles, by offering warranty and extended warranty programmes, credit protection, PPI, GAP and other coverage for vehicle specialty risks.

Our Lifestyle products offer peace of mind by protecting daily items such as home appliances, computers, mobile phones or devices, and credit cards.

We are leaders in providing solutions for the insurance sector, including specific solutions for brokers, as well as the financial, automotive industry, travel and tourism sectors. We also design custom products for companies in other sectors and for large groups.

Some of our products and services are available for individuals to purchase directly.

Awards and Certifications

Our excellence has been rewarded among others with the ITIJ 2005 Award, certifying us as the Best International Assistance Company, and the ITIJ 2011 and 2013 Awards for Best Insurance Company. We also have ISO 9001 international quality certification.


MAPFRE ASISTENCIA has developed a wide range of products and services that complement MAPFRE ASSISTANCE`s operations. With MAPFRE ASISTENCIA, MAPFRE ASSISTANCE has increased its range of services as well as extended its emergency roadside assistance service capabilities throughout North America.