First Notice of Loss

• Enable all towing assignments to be triaged at FNOL

• Provides the ability to combine the Accident Scene & Secondary Towing program into one process

• Incorporate filtration questions into the work flow and immediately assign the Accident Scene Tow to MAPFRE ASSISTANCE

• Secondary Towing process expedited due to receiving loss from insured just hours after accident

• Assignment can be created and submitted the same day of the accident

• Vehicle can be picked up and delivered prior to being assigned to an adjuster

• Eliminate storage fees altogether with same day pick-up

• MAPFRE ASSISTANCE sees an average cycle time reduction of 3.7 days with insurance clients using this process