First Notice of Loss

  • Enable all towing assignments to be triaged at FNOL

  • Provides the ability to combine the Accident Scene & Secondary Towing program into one process

  • Incorporate filtration questions into the work flow and immediately assign the Accident Scene Tow to MAPFRE ASSISTANCE

  • Secondary Towing process expedited due to receiving loss from insured just hours after accident

  • Assignment can be created and submitted the same day of the accident

  • Vehicle can be picked up and delivered prior to being assigned to an adjuster

  • Eliminate storage fees altogether with same day pick-up

  • MAPFRE ASSISTANCE sees an average cycle time reduction of 3.7 days with insurance clients using this process